Email Whitelisting Instructions

Thank you for subscribing to Pathways Family Coaching!

Many e-mail and Internet providers are now using programs to block unwanted e-mail, or spam. Sometimes, however, these programs block e-mail you do want to receive.

To Ensure You Are Receiving Your Pathways Family Coaching Emails:

Be sure to add the corresponding Pathways Family Coaching email address (clientcare@pathwaysfamilycoaching.com) to your email whitelist to ensure the best chance of receiving my content and updates.

A whitelist is a list of accepted e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a huge problem. It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to filter the good guys from the bad.

Unfortunately, the current systems for stopping spam are far from being perfect, and often block e-mail that you’ve requested, but that fits somebody’s idea of what spam looks like. Therefore, you might unexpectedly find that you’re not getting your subscription content…

However, there is something you can do to keep your subscription’s content from falling into the false positive trap. You can fight the blacklists with a “whitelist”.

Whitelist Pathways Family Coaching now, before your delivery is interrupted.

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), you will also need to exempt your Pathways Family Coaching subscription from that program.

Gmail

Step 1: In your inbox, locate an email from clientcare@pathwaysfamilycoaching.com (ex. your welcome mail for the product you just purchased).

Step 2: Drag this email to the “primary” tab of your inbox.

Step 3: You’ll see that our emails will go to your primary folder in the future!

Yahoo! Mail

When opening an email message, a “+” symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”:

Mac Mail

Step 1: Select “Mail” from the top menu.

Step 2: Select “Preferences” that appears in the drop down menu.

Step 3: In the “Preferences” window, click the “Rules” icon.

Step 4: Click the “Add Rule” button.

Step 5: In the “Rules” window, type a name for your rule in the “Description” field.

Step 6: Use the following settings: “If any of the following conditions are met: From Contains.” Type the sender’s email address (ex: clientcare@pathwaysfamilycoaching.com) in the text field beside “Contains.”

Step 7: Select “Move Message” and “Inbox” from the drop-down menus.

Step 8: Click “Ok” to save the rule.

Outlook 2003 & Later

Step 1: Right-click on the message in your inbox.

Step 2: Select “Junk E-mail” from the drop-down menu.

Step 3: Click “Add Sender to Safe Senders List.”